Illumience Arc
Monitor and control your entire off-grid fleet.
Illumience is Clear Blue's cloud-managed platform for remote power: predictive maintenance, remote control, and analytics for the systems powering telecom, IoT, and critical infrastructure worldwide. Arc is the current generation, rebuilt around the work of the people running that infrastructure every day.
What Is Illumience Arc?
Arc is Illumience, rebuilt from the ground up. Everything teams depend on is here: the reporting, the alerts, and the system management tools they already know. On top of that, Arc adds a significant set of new capabilities, from a unified operations dashboard to fully custom alerting and a built-in AI assistant.
You use Arc the same way you have always used Illumience. Check in on your systems, review reports, and manage alerts. The difference is how much less work it takes to get to the answer.
Everything carries forward
- Every alert type from the previous generation, including LVDs, LVRs, and short circuit alerts
- Daily summaries and email notifications
- Monthly reporting with Excel export
- Device configuration and remote settings control
- Historical system and battery performance data
- Load profile configuration, rebuilt and simplified
What's Inside Arc
Six areas cover the full operating surface of your fleet, from a single live dashboard down to the configuration of an individual device.
Mission Control
Opens automatically when you log in
A rebuilt operations dashboard that combines a live world map and a real-time data table in a single view, so you can see where your systems are and how they are performing at the same time.
Alerts & Expressions
Every standard alert, plus custom conditions
Low voltage disconnects, low voltage reconnects, short circuit alerts, daily summaries, and notification emails. Expressions add fully custom alerts built on any condition you define.
Reports
The reports your team already relies on
Power Uptime, Load Consumption, Load Generation, Controller Monthly, and Micro Monthly, with improved filtering and download controls. View in Arc or export to Excel.
Charts
Custom data layouts per system
Build and save your own data layouts for any system, then move straight from a chart view into that system's settings without losing your place.
Settings
Home of Live Power Flow
Full visibility into device configuration, change history, and side by side device comparisons in one place, plus the Live Power Flow diagram. Load profile configuration has been completely reimagined.
Arc Brain
An AI assistant built into the platform
Ask any question in plain English, such as how to find systems with outages or where to download a monthly report, and get step by step guidance. Included at no extra cost.
Mission Control: Global Fleet Visibility
Mission Control opens the moment you log in. A live world map and a real-time data table share a single view, so location and performance are never two separate screens. Filter by outage status, uptime range, firmware version, and more, all at once, then save the filtered view for one-click access next time.
Monitor and remotely control every off-grid power system in your fleet from a single dashboard, no matter where in the world they are deployed. Color-coded pins provide instant status visibility across your entire operation, giving providers remote control for off-grid power across thousands of sites.
- Live map and real-time data table in one view
- Stack multiple filters at once instead of one at a time
- Save filtered views for one-click access on future visits
- Historical uptime data available without running a separate report
- Click into any system to reach its charts and settings directly
One Live View
Map and data table together, not on separate screens
Stacked Filters
Combine status, uptime, and firmware in a single query
Saved Views
Your routine checks, ready on login
Global Map View
Every system worldwide on one interactive map
Real-Time Status
Color-coded pins show system health instantly
Remote Control
Adjust settings from anywhere in the world
Expressions
Set a threshold on battery voltage, temperature, load consumption, or any other data point, and Arc notifies you when that condition is met. If you have ever wished you could be alerted on something specific to how your fleet actually behaves, Expressions is how you build it.
Proactive email notification
Once configured, Arc reaches out to you. No need to log in and check.
Review page
Browse every detected alert across your fleet in one place.
Archive
Manage dismissed notifications so the active list stays meaningful.
Alerts You Define Yourself
Arc carries every standard alert type forward, including low voltage disconnects, low voltage reconnects, short circuit alerts, daily summaries, and notification emails. Then it adds Expressions, a tool for building completely custom alerts based on any condition you define.
For teams running hundreds or thousands of remote sites, the value is not more data. It is being told the one thing that needs attention before it becomes an outage.
Live Power Flow
The Power Flow Diagram has always been a fan favorite for making complex energy data easy to understand, and Arc just made it even better. We have kept the classic historical view you know and love, then added a powerful new upgrade: Live Power Flow.
Head into Settings to watch energy move through your system in real time.
Classic historical view
The diagram you already know, unchanged and still there
Live view, newly added
Watch generation, loads, and battery move in real time
Color coded by direction
Solar in, loads out, battery charging or discharging
Battery Management
Battery management is critical for extending battery life in remote off-grid deployments. Illumience provides cloud-connected power management with immense flexibility in battery charging, monitoring, and lifecycle optimization.
- Numerous settings to manage battery charging
- Customizable system settings for various environments
- Real-time battery level monitoring
- Automatic low-voltage battery disconnection to prevent damage
- Maximizes overall system life
Energy Forecasting & Management
Energy forecasting is essential for uptime-focused power systems serving critical infrastructure. Illumience uses analytics for off-grid energy management to predict generation capacity, prevent downtime, and maximize system reliability.
- Five-day weather forecast for exact geographic location
- Based on 30 years of historical weather data
- Stores historical data from Smart Off-Grid systems worldwide
- Predicts potential energy generation
- Compares forecast to real performance data
- Prevents unplanned downtime through predictive management
System Optimization With Illumience
Five pillars of intelligent system management that keep your fleet running at peak performance. Together, they form a complete predictive maintenance platform for remote power assets across telecom, IoT, and critical infrastructure.
Monitor
Track historical system data 24/7 through the remote management platform for intelligent optimization decisions.
Analyze
Examine battery aging effects and state of charge to optimize system performance over time.
Troubleshoot
Discover environmental issues early and resolve remotely before system performance degrades.
Manage
Control settings, adjust load profiles, dim lights, and optimize power consumption for extended system life.
Forecast
Five-day weather forecasting and hourly historical data dynamically manage energy for site conditions.
Comprehensive Reporting
Illumience provides 24/7 system visibility through a range of customizable reports and charts, enabling highly efficient energy management. View them in Arc or export to Excel.
System Performance Report
Displays load consumption, solar generation, and battery charging/discharging metrics. This report is used to evaluate the overall performance of multiple telecom systems. Through the System Performance Report, the team can evaluate whether the system has been sized correctly, and ensure it is performing as designed.
Single-System Monthly Report
Displays metrics such as the Kilowatt Hours of power generated/consumed, the number of trees saved and the amount of carbon offset by an individual system. Shows Low Voltage Disconnects and detailed battery health information.
Daily Notification Report
Summarizes any alarms or alerts with your systems. It is sent daily so you can easily see which systems may need increased attention or management. The Daily Notification Summary keeps you constantly informed about your systems' performance so you can maximize uptime.
System Offline Report
Lists all the systems which were offline at one point during the day (including for planned downtime). This report is beneficial because it tells us if any systems have had major changes or require immediate attention.
Commissioning Report
Lists all the systems which came out of the commissioning stage and were brought online that day. With major telecom projects, this tool is useful to ensure quick and easy installations and track installation progress.
Arc Brain
An AI assistant built directly into the platform. Ask any question in plain English and Arc Brain returns step by step navigation guidance and explanations. It covers every area of Arc, and it is included at no extra cost.
“How do I find systems with outages?”
“Where do I download a monthly report?”
Getting Started With Arc
Arc is live at arc.illumience.ai. Every Clear Blue system connects to it automatically, with no additional hardware or setup.
Existing customers
Sign in with your Illumience credentials to see your fleet in Arc. Your systems, history, and alert configuration are already there.
Included with every system
Cloud management is part of the platform, not a separate purchase. Arc Brain, the built-in AI assistant, is included at no extra cost.
Not a customer yet?
Get in touch and we will walk you through Arc running against a real fleet, then size a system for your sites.
Sign in to Illumience Arc
If you have questions about your account or want a walkthrough for your team, talk to your Clear Blue representative or get in touch.
Products Powered by Illumience
Every Clear Blue product connects to Illumience for cloud-managed monitoring, predictive maintenance, and remote control.
Ready to See Illumience Arc in Action?
Illumience Arc is the platform behind more than 5,000 Clear Blue systems in over 55 countries. Get in touch to see it running against a real fleet.