Privacy Policy

Clear Blue Technologies International Inc. ("Clear Blue," "we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website.

1. Information We Collect

We may collect information in the following ways:

• Contact forms: When you submit a form on our website, we collect your name, email address, company name, phone number, and any additional details you provide.
• Analytics: We use Google Tag Manager (GTM), Google Analytics, Google Ads, and Microsoft Clarity to collect anonymized usage data, including pages visited, session duration, referral sources, device type, browser information, and anonymized interaction data such as mouse movements, clicks, and scrolling behavior used to generate heatmaps and session recordings.
• Cookies: Our website uses cookies and similar tracking technologies to improve your browsing experience and analyze site traffic.

2. How We Use Your Information

• To respond to your inquiries and provide requested information.
• To send you relevant communications about our products and services.
• To analyze website usage and improve our site performance.
• To comply with legal obligations.

3. Third-Party Services

We use the following third-party services that may collect or process your data:

• Google Tag Manager (GTM): For analytics and tracking scripts management.
• Google Analytics: For measuring website traffic, user engagement, and conversion performance.
• Google Ads: For advertising performance measurement, conversion tracking, and remarketing.
• Microsoft Clarity and Microsoft Advertising: We partner with Microsoft Clarity and Microsoft Advertising to capture how you use and interact with our website through behavioral metrics, heatmaps, and session replay to improve and market our products and services. Website usage data is captured using first and third-party cookies and other tracking technologies to determine the popularity of products and services and online activity. Additionally, we use this information for site optimization, fraud/security purposes, and advertising. For more information about how Microsoft collects and uses your data, visit the Microsoft Privacy Statement.
• Mailchimp: For email marketing and newsletter distribution.
• Resend: For transactional email delivery (e.g., form submission confirmations).

These services have their own privacy policies, and we encourage you to review them.

4. SMS Communications

Clear Blue offers an SMS support channel for customer inquiries. By texting our support number, you consent to receive text message replies related to your inquiry. We do not send unsolicited SMS messages, and we will never add your phone number to any automated marketing or promotional text messaging list.

• Message and data rates may apply depending on your carrier and plan.
• Reply STOP at any time to unsubscribe from SMS replies.
• Reply HELP for assistance or contact us at privacy@clearbluetechnologies.com.
• Message frequency varies based on your support interaction.
• We do not share your phone number with third parties for marketing purposes.

5. Cookies

Our website uses cookies to enhance functionality and collect analytics data. You can control cookie preferences through your browser settings. Disabling cookies may affect your experience on our site.

6. Data Retention

We retain personal information for as long as necessary to fulfill the purposes outlined in this policy, or as required by law. Contact form submissions are retained for up to 24 months unless you request earlier deletion.

7. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access the personal information we hold about you.
• Request correction or deletion of your data.
• Opt out of marketing communications at any time.
• Withdraw consent where processing is based on consent.

8. Data Security

We implement reasonable technical and organizational measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is completely secure.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.