Cloud PlatformNow in Beta

Illumience Arc
Rebuilt From the Ground Up

Illumience Arc is Clear Blue's new platform for monitoring, managing, and operating your off-grid power systems. It is the next generation of Illumience: faster to navigate, more powerful to use, and built around the workflows that matter most to the people running remote infrastructure every day.

5,000+
Systems
99.5%
Avg. Uptime
24/7
Monitoring
Overview

What Is Illumience Arc?

Illumience Arc replaces Illumience Cloud Control with a completely rebuilt experience. Everything you depend on today is here: the reporting, the alerts, and the system management tools you already know. On top of that, Arc adds a significant set of new capabilities, from a unified operations dashboard to fully custom alerting and a built-in AI assistant.

You use Arc the same way you use Illumience today. Check in on your systems, review reports, and manage alerts. The difference is how much less work it takes to get to the answer.

Everything carries forward

  • Every alert type from Illumience Cloud Control, including LVDs, LVRs, and short circuit alerts
  • Daily summaries and email notifications
  • Monthly reporting with Excel export
  • Device configuration and remote settings control
  • Historical system and battery performance data
  • Load profile configuration, rebuilt and simplified

What's Inside Arc

Six areas cover the full operating surface of your fleet, from a single live dashboard down to the configuration of an individual device.

Mission Control

Opens automatically when you log in

A rebuilt operations dashboard that combines a live world map and a real-time data table in a single view, so you can see where your systems are and how they are performing at the same time.

Alerts & Expressions

Every alert you have today, plus custom conditions

Carries forward low voltage disconnects, low voltage reconnects, short circuit alerts, daily summaries, and notification emails. Expressions add fully custom alerts built on any condition you define.

Reports

The reports you already rely on

Power Uptime, Load Consumption, Load Generation, Controller Monthly, and Micro Monthly, with improved filtering and download controls. View in Arc or export to Excel.

Charts

Custom data layouts per system

Build and save your own data layouts for any system, then move straight from a chart view into that system's settings without losing your place.

Settings

Home of the new Live Power Flow

Full visibility into device configuration, change history, and side by side device comparisons in one place, plus the new Live Power Flow diagram. Load profile configuration has been completely reimagined.

Arc Brain

An AI assistant built into the platform

Ask any question in plain English, such as how to find systems with outages or where to download a monthly report, and get step by step guidance. Included at no extra cost.

Core Feature

Mission Control

Mission Control opens the moment you log in. A live world map and a real-time data table share a single view, so location and performance are never two separate screens. Filter by outage status, uptime range, firmware version, and more, all at once, then save the filtered view for one-click access next time.

  • Live map and real-time data table in one view
  • Stack multiple filters at once instead of one at a time
  • Save filtered views for one-click access on future visits
  • Historical uptime data available without running a separate report
  • Click into any system to reach its charts and settings directly

One Live View

Map and data table together, not on separate screens

Stacked Filters

Combine status, uptime, and firmware in a single query

Saved Views

Your routine checks, ready on login

Uptime In Place

History without running a separate report

Expressions

Set a threshold on battery voltage, temperature, load consumption, or any other data point, and Arc notifies you when that condition is met. If you have ever wished you could be alerted on something specific to how your fleet actually behaves, Expressions is how you build it.

Proactive email notification

Once configured, Arc reaches out to you. No need to log in and check.

Review page

Browse every detected alert across your fleet in one place.

Archive

Manage dismissed notifications so the active list stays meaningful.

Core Feature

Alerts You Define Yourself

Arc carries every alert type forward from Illumience Cloud Control, including low voltage disconnects, low voltage reconnects, short circuit alerts, daily summaries, and notification emails. Then it adds Expressions, a tool for building completely custom alerts based on any condition you define.

For teams running hundreds or thousands of remote sites, the value is not more data. It is being told the one thing that needs attention before it becomes an outage.

Customer Favorite, Now Live

Live Power Flow

The Power Flow Diagram has always been a fan favorite for making complex energy data easy to understand, and Arc just made it even better. We have kept the classic historical view you know and love, then added a powerful new upgrade: Live Power Flow.

Head into Settings to watch energy move through your system in real time.

Classic historical view

The diagram you already know, unchanged and still there

Live view, newly added

Watch generation, loads, and battery move in real time

Color coded by direction

Solar in, loads out, battery charging or discharging

Arc Brain

An AI assistant built directly into the platform. Ask any question in plain English and Arc Brain returns step by step navigation guidance and explanations. It covers every area of Arc, and it is included at no extra cost.

How do I find systems with outages?

Where do I download a monthly report?

Beta Program

Illumience Arc Is in Beta Today

Arc is available now to beta customers ahead of general release. Illumience Cloud Control remains live and fully operational, so there is nothing to migrate and no cutover to schedule.

Both platforms stay live

Log into either Arc or Illumience Cloud Control to view live system data or make changes. Both reflect the current state of your systems. Use Arc alongside the platform you know at whatever pace works for you.

Early access to the full platform

Beta participants get the complete platform, including capabilities still being refined based on real world use across live fleets.

Your feedback shapes the product

Report issues and share suggestions directly inside Arc. Feedback from beta customers goes straight to the product team building it.

Interested in joining the beta?

If you are an existing Illumience customer, talk to your Clear Blue representative or get in touch and we will walk you through what beta access looks like for your fleet.

Request Beta Access

Ready to See Illumience Arc in Action?

Illumience Arc is the next generation of the platform behind more than 5,000 Clear Blue systems in over 55 countries. Get in touch to see it running against a real fleet.